If your invoice amount is higher than 700,00€ you have free delivery (within EU).
If invoice amount is less than 699,99€ shipping and handling cost is 30€.
OUTSIDE EU:
Customs duty is obligation and liability of citizens in your country, so buyer should be responsible for any tax and custom duty incurred. Generally, the delay delivery is sometimes caused by the policy of different customs.
Preparation cost for pieces lees than 35 pieces is 8€, over 35 pieces is free, every additional languages is 8€ no mater of quantity.
You can get discounts:
5% for orders over 70 pieces
10% for orders over 110 pieces
15% for orders over 180 pieces
Additional amounts (missing 10 pieces) is calculated as a new order and we can not guarantee that it will be available with the same color bows, the same zircon …
* Discount applies to paper invitations / thank you cards.
OPTIONS (unless stated in the description) related to all kinds of invitations, thank you cards, numbers, tables … zircon small +0,07€/ piece, large zircon +0,15€ / piece, satin tape / ribbon width 6mm +0,07€ / piece , width 10mm +0,15€ / piece, 2cm wide +0,21€/ piece, folded bow +0,15€ / piece
Dear,
filing a complaint can be submitted in writing within 15 days to the address
inart design, Cirkovci 45, 10090 Zagreb
or by email:
email: info@inartdesign.hr
In case of unresolved complaints consumers may contact:
Court of Honor of the Croatian Chamber of Economy, Zagreb, Ilica 49 / II, or the http://www.hok.hr/sud_casti.
or
Conciliation Center at CCTC, Zagreb, Ilica 49 / II, http://www.hok.hr/centar_za_mirenje
European Commission – Platform for online settlement of consumer disputes: webgate.ec.europa.eu/odr/main/index.cfm
Payment is before making of design and sending to you for review. You can pay by bank transfer (additional fee of 9€), PayPal or Western Union.
If the customer cancels and design is made, amount of 30€ is not refundable.
VAT-free under Article 90 of the Law on VAT in Croatia.
